Do you know your leadership communication superpower?

Two Ways to Foster a Culture of Feedback

When leaders feel burned out, and teams crave connection, psychological safety, and support, being intentional with how we lead is essential to moving everyone forward in a much healthier way.


In this week’s episode, Kele has a conversation with Tiffany Castagno, the CEO and founder of CEPHR, LLC, a Human Resources Consulting Firm that supports Small to Mid-sized Businesses to build their infrastructures-to-scale, strong teams, and a strong Employer Brand and culture.


Tiffany is a transformative HR Curator of Culture. Her why is building more psychologically safe organizations and cultures and stronger leadership to support the people and processes within organizations.


Tiffany is Co-Author of a Children’s Book, “Can a Zebra Change Its Stripes?” that teaches children about embracing difference. She enjoys serving her community and believes that together is better.


Here’s the episode at a glance:

  • Why Tiffany passionately disagrees with the notion that leaders “just want to rule over people and inherently abuse their authority.
  • Having a transparent infrastructure and a clearly defined role for a new leader is the best way to set them up for success.
  • Tiffany offers three tips to new leaders to help them become the best possible leaders they can be. 
  • Tiffany discusses how leaders can address burnout with their team and take care of themselves.
  • Why empathy plays a vital role in addressing burnout and supporting your team.
  • How to use curious questions to build connections and intentionally reconnect with those working remotely – check out the great questions you can use with your team or clients.
  • Why being resilient is vital in your leadership journey

If you enjoyed this conversation with Tiffany Castagno, please share it with another leader or someone who’s shown leadership potential. I know they’ll thank you!


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